INVO Power & Infrastructure Solutions
Introduction
At INVO USA (“INVO”, “we”, “us”, or “our”), we are committed to protecting your privacy and ensuring that your personal information is handled in a secure, transparent, and responsible manner.
As a provider of advanced power and IT infrastructure solutions — including UPS systems, batteries, cabinets, cables, inverters, stabilizers, and related technologies — we recognize the importance of safeguarding the information of our clients, partners, and website visitors.
This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our Website.
By accessing or using our Website, you acknowledge that you have read and understood this Privacy Policy.
Information We Collect
We may collect and process the following categories of information:
• Personal Information
Information that can be used to identify you directly, including:
- Full name
- Email address
- Phone number
- Company name
- Any information voluntarily submitted through contact forms or inquiries
• Technical and Usage Data
Information collected automatically when you interact with our Website:
- IP address
- Browser type and version
- Device type and operating system
- Pages visited and time spent
- Referring URLs and navigation behavior
• Communication Data
Records of correspondence when you contact us, including emails, inquiries, and support requests.
How We Use Your Information
INVO uses the collected information for legitimate business purposes, including:
- Responding to inquiries and providing customer support
- Delivering relevant information about our products and solutions
- Improving Website functionality, performance, and user experience
- Analyzing trends and user behavior to optimize content
- Ensuring the security and integrity of our Website
- Complying with legal and regulatory obligations
We process your data only where necessary and in accordance with applicable laws.
Legal Basis for Processing
Where applicable, we rely on the following legal bases:
- Your consent
- Performance of a contract or pre-contractual request
- Compliance with legal obligations
- Legitimate business interests (such as improving services and security)
Data Sharing and Disclosure
INVO does not sell, rent, or trade your personal data.
We may share your information only in the following circumstances:
- With trusted third-party service providers (e.g., hosting, analytics, IT services)
- When required by law, regulation, or legal process
- To protect the rights, property, or safety of INVO, its users, or others
All third parties are required to maintain the confidentiality and security of your data.
Data Security
We implement appropriate technical and organizational security measures to protect your data against unauthorized access, disclosure, alteration, or destruction.
These measures include:
- Secure servers and encrypted connections
- Restricted access to sensitive data
- Continuous monitoring and security practices
While we strive to protect your data, no system can be guaranteed to be 100% secure.
Data Retention
We retain personal data only for as long as necessary to:
- Fulfill the purposes outlined in this policy
- Comply with legal obligations
- Resolve disputes and enforce agreements
Your Rights
Depending on your location and applicable laws, you may have the right to:
- Access your personal data
- Request correction of inaccurate information
- Request deletion of your data
- Object to or restrict certain processing activities
- Withdraw consent at any time
To exercise your rights, please contact us using the details below.
Cookies and Tracking Technologies
Our Website uses cookies and similar technologies to improve functionality and analyze usage.
For more information, please refer to our Cookie Policy.
Third-Party Links
Our Website may contain links to external websites.
INVO is not responsible for the content, privacy practices, or policies of third-party sites.
Updates to This Privacy Policy
INVO reserves the right to update or modify this Privacy Policy at any time to reflect changes in our practices, technology, or legal requirements.
We encourage you to review this page periodically.
Contact Us
If you have any questions regarding this Privacy Policy or how your data is handled, you may contact us:
🌐 Website: www.invo-us.com
📧 Email: info@invo-us.com